TERMS AND CONDITIONS

Welcome to the Sangini Wedding website! These terms and conditions govern the use of our online payment gateway. By making a payment through this gateway, you agree to comply with and be bound by these terms. Please read them carefully.

1. Introduction

These terms and conditions outline the rules and regulations for using the payment gateway services provided on the Sangini Wedding website. By accessing or using our payment gateway, you accept these terms and conditions. If you disagree with any part of the terms, you may not use this service.

2. Payment Methods

Our payment gateway accepts various forms of payment, including credit cards, debit cards, and other methods as made available on the platform. All payments must be made in the currency specified on the website. The payment methods provided may vary depending on your location.

3. Payment Authorization

By submitting payment information, you authorize Sangini Wedding to charge the provided account for the total amount of your purchase or any applicable fees. You are responsible for ensuring that all information provided is accurate and complete.

4. Refund and Cancellation Policy

Refunds may be processed as per Sangini Wedding's specific refund and cancellation policies, which are outlined separately on the website. Once a payment is processed, you may not be entitled to a full or partial refund except as provided under these policies. Cancellation of services will be subject to the terms of the specific service or package purchased.

5. Transaction Fees

Sangini Wedding reserves the right to charge transaction fees as applicable, depending on the payment method and country of the transaction. Any transaction fees will be displayed during the payment process and are non-refundable.

6. Payment Confirmation

After a successful transaction, a payment confirmation will be sent to the email address provided during the payment process. You are responsible for providing an accurate email address to ensure you receive transaction details.

7. Security and Privacy

All payments made on the Sangini Wedding website are processed through secure payment channels to protect your payment information. Sangini Wedding does not store sensitive payment information, such as credit card numbers, after the transaction. Please review our Privacy Policy for more information on how we collect, use, and protect your personal data.

8. Disputes and Chargebacks

If you believe there has been an error in the payment process, please contact Sangini Wedding's customer support immediately. Disputes regarding unauthorized transactions or discrepancies must be reported within 7 days from the date of the transaction. Sangini Wedding reserves the right to withhold services in cases of chargebacks or disputed transactions.

9. Limitation of Liability

Sangini Wedding is not liable for any direct or indirect damages resulting from payment gateway issues, including but not limited to payment processing errors, delays, or system failures. We are not responsible for any damages arising from unauthorized access or use of your payment information.

10. Changes to the Terms

Sangini Wedding may modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically. Continued use of the payment gateway constitutes acceptance of any changes.

11. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which Sangini Wedding operates, and any disputes will be subject to the exclusive jurisdiction of the courts in that location.

12. Contact Us

For any questions or concerns regarding these terms or the payment process, please contact our customer support team via the contact information provided on the Sangini Wedding website.

By proceeding with the payment, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Sangini Wedding!

Please send your feedback, comments, requests for technical support by email: sanginiweddingofficial@gmail.com.

Ruterns and Refund Policy

Thank you for choosing Sangini Wedding for your matrimonial journey. We are committed to providing a trustworthy and enjoyable platform for connecting individuals. Please read our Refund Policy carefully before subscribing to our services.

Policy

1. Subscription Services

Once a subscription plan is activated, it is non-refundable. We encourage users to explore the free features of the platform before committing to a paid plan.

2. Unused Services

Refund requests for unused services or credits may be considered on a case-by-case basis. Users must provide a valid reason within 48 hours of purchase.

3. Technical Errors

If a technical error causes overbilling or the inability to access paid features, we will investigate and process a refund for the affected period.

4. Misuse of the Platform

Refunds will not be issued to accounts found violating platform rules, including spamming, inappropriate behavior, or fraudulent activities.

Refund Process

1. Initiation of Refunds

To request a refund, please contact our customer support team at sanginiweddingofficial@gmail.com within 7 days of the payment date.

2. Evaluation and Approval

Refunds are subject to approval upon verifying eligibility. Processing times may vary, but we aim to resolve issues within 7-10 business days 7-10 business days.

3. Refund Method

Approved refunds will be credited back to the original payment method (e.g., credit card, bank transfer). 7-10 business days.

Cancellation Policy

1. Subscription Cancellation

Users can cancel their subscriptions at any time to avoid future charges. Cancellation does not trigger a refund for the current subscription period.

2. Account Termination

If you choose to deactivate your account or if your account is terminated due to a breach of terms, no refunds will be provided for unused portions of subscription plans.

Contact Information

For refund or return-related inquiries, contact us via:

Email: sanginiweddingofficial@gmail.com

Phone: +91 870 988 1651

By proceeding with the payment, you acknowledge that you have read, understood. Thank you for choosing Sangini Wedding!

Please send your feedback, comments, requests for technical support by email: sanginiweddingofficial@gmail.com.

Our Commitment to You

At Sangini Wedding, your privacy is our top priority. It is the core of the way we build the product you love so that you can fully trust us and focus on building meaningful connections in search of your life partner..

We appreciate the trust you have put in us when you provide us with your personal information, and we do not take that for granted.

We promise not to compromise your privacy. We have designed our product keeping your privacy in mind. With the amalgamation of various experts in the fields of legal, security, engineering, and product design, we make sure that no decision related to your privacy is taken without your consent.

We make sure your personal information is secure. We have dedicated teams to keep your data safe and secure. We constantly update our security measures to enhance the safety of your personal information. Rest assured, your data is in safe hands!

We do not recommend sharing your contact number or bank account details unless you wish to do so.

Information We Collect

It goes without saying, we can’t accelerate meaningful connections without some personal information about you, such as basic profile details and the types of people you’d like to meet (partner preferences). By choosing to provide this information, you explicitly consent to share this data for our processing purposes. Below, we outline what information we require, how we process it, and how you can delete it anytime from the platform.

1. Sign Up Details

When you create an account, you provide login credentials, as well as your gender and date of birth. By choosing to provide this information, you consent to share the data for processing purposes. This information is solely used to provide you with improved matches based on your preferences. Your personal details are safe with us and are not shared on social media or any third-party platform. You can delete this information anytime by deleting your account.

2. Profile Completion

You may share additional information about your personality, lifestyle, interests, and other details, along with photos. To add a photo, you may grant access to your camera or photo album. This information helps us serve you accurate matches. All this data is safe with us and not shared externally. You can delete it anytime by deleting your account.

3. Phone Number Authentication

Your phone number is used for verification and contact purposes. It is safe with us and not visible to other users. You agree to be contacted by our team for premium subscriptions or value-added services. You can delete this information anytime by deleting your account.

4. Payments

When you subscribe to paid services, your payment details are processed securely and not stored by us.

5. Surveys and Contests

After a successful transaction, a payment confirmation will be sent to the email address provided during the payment process. You are responsible for providing an accurate email address to ensure you receive transaction details.

6. Security and Privacy

Participation in surveys or contests is voluntary, and the information is used solely to improve your experience on the app.

7. Customer Care

If you contact our support team, we collect only the necessary information to resolve your query.

8. Third-party Communication

If you ask us to communicate with others on your behalf, we process the shared information strictly for completing your request.

Chatting Privacy

At Sangini Wedding, we understand the importance of your private conversations. We ensure that your chats with other users are end-to-end encrypted to provide you with a secure and confidential communication platform.

1. Your conversations are private: We do not read, monitor, or share your chats with anyone.

2. No unauthorized sharing: Your chats are not visible to any third party or shared externally without your explicit consent.

3. Control over chats: You can choose to delete your chat history anytime through the app settings.

4. Reporting and blocking: For your safety, we provide options to report or block users who violate our terms of service.

By using our Website, you consent to these privacy terms.

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